Shipping Policy

At Sentimental Creations, we take pride in delivering your precious memories with care and attention. Each item is custom-made and handled delicately to ensure it arrives in perfect condition.

Order Processing Time

• Processing Time: Orders typically take 5-10 business days to be handcrafted and prepared for shipping.

• Peak Season: Please allow additional time during holidays or promotional periods.

Shipping Time & Rates

• Domestic Shipping (within Pakistan):

  • Standard Shipping: 3-7 business days

  • Express Shipping: 1-3 business days

Shipping rates are calculated at checkout based on your location and chosen shipping method.

Tracking & Delivery

• Once your order ships, you will receive a tracking number via email.

• We are not responsible for delays caused by courier services or incorrect shipping addresses provided by the customer.

Damaged or Lost Items

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery at sentimentalcreationstudio@gmail.com. We will work with you to resolve the issue and offer a replacement or refund as needed