Terms & Conditions

Terms and Conditions

Last Updated: May 15, 2026

Welcome to Sentimental Creations. These Terms and Conditions outline the rules and regulations for the use of Sentimental Creations' Website, located at https://sentimentalcreationsco.com/.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Sentimental Creations if you do not agree to take all of the terms and conditions stated on this page.

1. Definitions

  • Company: Refers to Sentimental Creations, based in Lahore, Pakistan.

  • Service: Refers to the website and the sale of handcrafted personalized gifts, memory preservation frames, and crochet keepsakes.

  • You: The individual or entity accessing the Service.

2. Handcrafted & Personalized Orders

Since Sentimental Creations specializes in custom-made and handcrafted items, special terms apply:

  • Accuracy of Information: You are responsible for providing correct spelling, dates, and images for personalized gifts. We are not liable for errors provided by the customer.

  • Artisanal Variation: You acknowledge that because our products (such as crochet items and gift baskets) are handcrafted, slight variations in color, texture, and design are a natural part of the product's unique character.

  • Production Timeline: Custom orders require processing time. Estimated delivery dates provided at checkout are subject to craftsmanship requirements.

3. Intellectual Property Rights

Unless otherwise stated, Sentimental Creations and/or its licensors own the intellectual property rights for all material on this website, including product photography and design layouts. All intellectual property rights are reserved.

4. User Accounts and Content

If you create an account or upload images for photo restoration/personalization:

  • You must be at least 18 years of age.

  • You warrant that you own the rights to any photos or data you upload to our Service for customization purposes.

5. Limitation of Liability

Sentimental Creations will not be held liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this Website. Our total liability is limited to the amount paid by you for the specific product in question.

6. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Pakistan. You submit to the non-exclusive jurisdiction of the state and federal courts located in Lahore for the resolution of any disputes.

7. Changes to Terms

We reserve the right to revise these terms at any time. By using this website, you are expected to review these terms on a regular basis.

8. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

  • Email: sentimentalcreationstudio@gmail.com

  • Location: Lahore, Punjab, Pakistan